Welcome to the PMCS.helpLine Software Group.

Your partner for strategic consultation, individual software solutions, tailor-made processes and first-class support.


Quality and cost efficiency for your business

Benefit from uniform IT services and solutions from a single source.

Icon 10 Percent

Service Management

IT service, customer service, mobile customer service, service controlling – utilize a uniform platform for all service processes.

Icon 64 Percent

Strategic Service Consulting

The ideal combination of the top management consultation approach and a perspective on what is possible. For your optimal business IT alignment.

Icon 100 Percent

IT Solution Services

Individual software solutions for your security, storage and systems management – based on the products of leading technology partners.

Exclusive Gartner research on financial management

How you can present the added value for IT by using the software solution anafee of PMCS.helpLine.

Read how the transfer of costs to business services contribute to a value-oriented management of shared services in the report “One More Time: This Is How You Express Costs in Business Value Terms”.

Our secret of success

The foundation for an excellent project result is the trusting cooperative partnership with our customers, partners and employees.


Rolf Loevenich,
head of IT administration,
ifb group

“PMCS.helpLine is intimately familiar with the products that it offers. We benefit from this knowledge in everything ranging from the selection of solutions up to the hotline support. For this reason, as customers, in our intensive collaboration we simply feel secure and in safe hands.”


Diana Coso,
Director Partner Sales,
EMC Germany

„For our customers to be able to realize the maximum business value with EMC Solutions, we need partners like PMCS.helpLine Software Group. The high competence and “We live service” mentality of PMCS.helpLine ensure long lasting and trusting client relationships. “



Rico Biron,
team leader IT infrastructure and support,
PMCS.helpLine Software Group

“The work climate at the PMCS.helpLine Software Group is very pleasant. Everyone is supported according to their specific strengths and weaknesses and as a result can achieve their specific goals in an excellent manner.”


Would you also like to take on exciting projects of well-known customers together with personable colleagues?

Whether training, dual curriculum, traineeship or direct entry – with us you will not only be challenged, but also supported in an optimal manner. Become a member of our great team!

Get to know the advantages of the PMCS.helpLine software solutions for the digitization of your business processes.