helpLine B.V.

helpLine B.V.

Customer service and field management in the Netherlands

We excel in service in the Netherlands

helpLine B.V., with its headquarters in Leiden, represents the PMCS.helpLine Software Group in the Netherlands.

More than 50 software architects and industrial designers in Germany and the Netherlands are developing the PMCS.helpLine Serviceware service management software. Serviceware optimizes your mobile technician field service, your mobile home help management, your facility management, etc. The guidelines for the development of the software are: user-friendliness and performance capacity. No wonder: They work close to the market and close to the customer. You work on a team that excels in service.

helpLine B.V. hoofdkwartier in Leiden

May we help you?

The dutch PMCS.helpLine Team is pleased to be at your service at all times.

helpLine BV customers

Intelligent planning of mobile caregiver staff

Omring Homecare manages and documents its services with Serviceware

“Without Serviceware, our organization would not be profitable.”

Walter Bastiaenssens, Omring

Learn more …

Customer Service Management

Positive experience in customer service is a direct way to retain your customers and improves your image on the market. With our ticket system, you can guarantee all-round successful customer service and boost your earnings.

Serviceware – the solution for your customer and Field Service Management www.serviceware.de

Mammut logo
Customers Garaventa und Swisslos

Field Service Management

Good service needs time – time for your customers. The Serviceware Field Service Management software relieves you of tedious routine tasks. The whole service process runs automatically on the right tracks. Intuitive solutions, optimized for the user, accelerate work. A plus factor for you, because a fast and reliable on-site service for maintenance and repair is a decisive competitive edge.

Rely on Field Service Management with Serviceware in order to score big with excellent service for your premium-quality products and services.

Serviceware FSM – the solution for your Field Service Management www.serviceware.de

Financial Management

With Anafee, you will establish consistent financial management for all matters in service management control – regardless whether for budget planning, price calculation, service accounting, cost reporting, benchmarking or transfer price documentation. Renowned companies in all industrial sectors manage their internal service areas with anafee and achieve long-term improvements in efficiency, effectiveness and compliance. anafee supports you ideally in all phases of the service life cycle.

anafee – the solution for your financial management www.anafee.de

Catenic AG customers

Here’s how you can find us

helpLine B.V.

Dellaertweg 9 C

2316 WZ Leiden

The Netherlands

Tel.: +31 (0) 71 523 26-04

contact@helpline-bv.nl

Represented by:
Hereward Burgers
Roderick Schipper

Legal form:
Besloten Vennootschap

Registered office:
Leiden

Entry in the Commercial Registry:
27251004

VAT identification number:
NL810939939B01