PMCS.helpLine Software Group

8 Companies excelling in service

The Group employs a total of around 250 employees at eight locations in Germany, Austria, Switzerland, Spain and the Netherlands. We provide our international customers with software solutions and advice for their service, security, storage and systems management in global projects.

helpline Logo
helpline CLM AG Logo
helpline B.V. Logo
helpline IT Solutions Logo
SSC Logo

Our portfolio

The PMCS.helpLine Software Group is a leading supplier of process-optimized solutions. With the Group’s proprietary software solutions of helpLine and Serviceware, you can digitize all processes in the management of IT, customer service and field service on one platform. The product portfolio is augmented by the anafee management control software, a solution for the generation of transparent cost and performance structures in IT, finance, HR and other shared services. In addition, the Group refines and implements solutions for storage management, system management and security management, based on the products of leading technology partners. An innovative and unique consultancy approach, which combines the strategic consultancy of top management with 15 years of experience in service management projects, rounds out the portfolio.

Our locations

  • PMCS GmbH & Co. KG: Carl-Zeiss-Straße 16, D-65520 Bad Camberg, Tel. +49 (0) 6434 94 50-0
  • helpLine GmbH: Carl-Zeiss-Straße 16, D-65520 Bad Camberg, Tel. +49 (0) 6434 94 50-0 and Kalscheurener Straße 2a, D-50354 Hürth, Tel. +49 (0) 2233 20 12-0
  • Catenic AG: Hauptstraße 1, D-82008 Unterhaching, Tel. +49 (0) 89 2000 18 05-0
  • Strategic Service Consulting GmbH: Potsdamer Platz 9, D-10117 Berlin, Deutschland, Tel. +49 (0) 30 20607389-0
  • helpLine IT Solutions GmbH: Landstraßer Hauptstraße 71, Top 205, A-1030 Vienna, Tel. +43 (1) 715 4180-0
  • helpLine CLM AG: Haldenstraße 5, CH-6340 Baar, Tel. +41 (0) 41 725421-0
  • helpLine B.V.: Dellaertweg 9 C, NL-2316 WZ Leiden, Tel. +31 (0) 71 523 26-04
  • PMCS.helpLine Software S.L.: Carrer Gremi de Ferrers, 35, 07009 Palma, Illes Balears